Let’s Work Together
Front Desk Associate
YYC Pickleball is a vibrant and welcoming pickleball facility dedicated to providing the best pickleball experience for players of all skill levels. Join our team and be a part of an exciting and growing sport that's taking the world by storm!
We are seeking a friendly and enthusiastic Front Desk Associate to be the face of our facility. As a Front Desk Associate, you will be responsible for providing exceptional customer service, managing court reservations, and ensuring the overall satisfaction of our members and guests.
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Position Overview
Welcome and assist members and guests with a warm and friendly demeanor.
Answer inquiries about facility services, membership options, and pickleball programs.
Manage court reservations, ensuring efficient scheduling and accuracy.
Collect fees and process payments accurately using our point-of-sale system.
Maintain a clean and organized front desk area.
Communicate effectively with staff, coaches, and management to coordinate daily operations.
Assist in organizing and promoting events, tournaments, and clinics.
Provide support for facility upkeep and equipment maintenance.
Uphold facility policies and ensure the safety and enjoyment of all players.
Address member and guest concerns and escalate issues as needed.
Contribute to the positive and inclusive atmosphere of our pickleball community.
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Key Responsibilities
Qualifications
Excellent customer service and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in using computer systems and software for reservations and payments.
Enthusiasm for pickleball and a desire to promote the sport.
Previous experience in a front desk, customer service, or sports facility role is a plus.
First Aid/CPR certification is a bonus but not required.
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This is a Part-Time position. Our facility operates 7 days a week between 8am and 10pm, and availability during these times is essential.
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Schedule
If you're passionate about pickleball and enjoy providing top-notch customer service, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this position to info@yycpickleball.com.
Join the YYC Pickleball team and be a part of a dynamic and growing pickleball community. We look forward to having you on board